Privacy Policy

Who we are

Plenum Platforms, Ground Floor C-1, Plot 463, Industrial Area Phase 1, Panchkula, Haryana – 134113, India, is responsible for the personal data collected through this website.

What we collect

• Details you give us — name, delivery and billing address, phone number, email address, and account credentials.
• Order information — what you bought, when, and the status of the order.
• Payment information — handled by our payment gateway. We receive confirmation of payment and never see or store your full card number, CVV or UPI PIN.
• Technical information — IP address, browser and device type, and pages viewed, collected through cookies and similar technologies.

Why we use it

• To process, deliver and support your orders.
• To manage your account and respond to your enquiries.
• To meet our legal, tax and regulatory obligations.
• To improve the site and prevent fraud and misuse.
• To send you offers or updates, where you have asked to receive them.

Who we share it with

We share only what is necessary, and only with: courier and logistics partners to deliver your order; our payment gateway to take payment; service providers who host and maintain this website; and authorities where the law requires it. We do not sell your personal data.

Cookies

Cookies keep your cart and session working and help us understand how the site is used. You can block or delete cookies in your browser settings, though some parts of the site — including checkout — may then not work correctly.

How long we keep it

We keep personal data for as long as your account is active and for as long afterwards as we are required to for tax, accounting and legal purposes.

Security

We use reasonable technical and organisational measures to protect your data, including encrypted connections and restricted internal access. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your rights

You may ask us to give you a copy of your personal data, correct it if it is wrong, delete it where we are not required to keep it, or stop sending you marketing messages. To make a request, contact us using the details below and we will respond within a reasonable period.

Children’s privacy

This site is not intended for children under 18, and we do not knowingly collect their personal data. If you believe a child has given us data, please contact us and we will delete it.

Changes to this policy

We may update this policy. The version published on this page is the one that applies, and the date below shows when it last changed.

Plenum Platforms
Ground Floor C-1, Plot 463, Industrial Area Phase 1,
Panchkula, Haryana – 134113, India

Phone: +91 87290 00609  ·  +91 78883 98911
Web: www.plenumplatforms.com