Customer Service
Help with orders, products, returns and franchise enquiries.
How to reach us
By phone
Online
Use the Contact Us form, or chat and email support, available 24/7.
In writing
Plenum Platforms
Ground Floor C-1, Plot 463, Industrial Area Phase 1,
Panchkula, Haryana – 134113, India
What we can help with
- Order status — where your order is and when it should arrive.
- Returns and replacements — see our Return Policy, then get in touch with your order number.
- Refunds — status of a refund already approved.
- Product questions — composition, pack size and usage. For medical advice, please consult your physician.
- Franchise and manufacturing — PCD franchise and third-party manufacturing enquiries.
Before you contact us
Having your order number to hand lets us help you much faster. For a damaged or incorrect item, a photograph of the product and its packaging speeds things up considerably.
Plenum Platforms
Ground Floor C-1, Plot 463, Industrial Area Phase 1,
Panchkula, Haryana – 134113, India
Phone: +91 87290 00609 · +91 78883 98911
Web: www.plenumplatforms.com
Last updated: 7 September 2026